Hey Laura, It's tough to give solid advice without a picture, but here are some thoughts: A sinking roof is often a sign that the roof decking—the plywood or OSB beneath the shingles—is starting to rot. Even though your roof is only five years old, that’s typically around the time when issues from poor installation start becoming apparent. There’s a chance that the roofers didn’t replace the decking when they installed the new roof, meaning your roof might not be leaking but also wasn’t fully replaced five years ago. I strongly recommend reaching out to a roofing company to inspect the area before it turns into a bigger problem.

Hi there. We are currently about 4-6 weeks depending on weather, work type, etc. If you have an emergency like a roof leak, we will do some temporary work and then schedule you in for 2-3 weeks.

Hi Candra, The estimates you got are very different but its important to ask your the roofers what you are getting. Different roofers will have different preferences and recommendations on what your roof should have. As an example, a 30year designer shingle will be much more expensive from a 20 year architectural shingle. another example; If you have a skylight, some roofers might recommend you change out the entire skylight while others might just reflash and seal, then recommend you change it out only when it leaks. I wish you luck. If you need more help and want us to look at the estimates, contact us and we can look it over.

Installing shingles in 5°C weather is generally acceptable, as most manufacturers set the minimum temperature at 4°C. The primary concern during colder installations is the risk posed by high winds, as shingles may not adhere properly to one another until they’ve had a warm day to bond. Fortunately, the chance of experiencing a strong windstorm before they’ve adhered is relatively low. If your roofer plans to install in 5°C conditions, confirm with them that they’re willing to return and replace any shingles that may blow off

Roofers deal with this all the time and its a pretty trivial issue. Unless you have a flat roof or some other specialty roof, this is not anything to be worried about. -Ray

Hi Skye, I'm assuming your roof is not leaking. If you posted a picture it would be easier to tell what is going on. Heavy snow loads or ice damming can cause shingles to slip and rip downwards. Also if the roof is insufficiently supported. This is usually only the case in really old homes (40+ years old). But the majority of the time it is roof deck that is sagging inwards due to water damage.

Many brands manufacture shingles in Canada, so you won't incur additional costs for those brands. However, most high-premium shingles are now made in the USA and will be subject to tariffs when they arrive. Considering this, the material cost typically accounts for about 50% of your total expenses. In the worst-case scenario (25% tariff and all material from the USA), you might end up paying an extra $800 per $10,000.

If your roof pitch is less 4:12, shingles should not be installed in areas that get snow. However, with a high quality underlayment you can go down to a 2:12 roof pitch. Roofers need to be sure they know how to install for low slope roofs. This means extra care in underlayment, nail types, etc. I know that a metal roof can be a little more costly, but if your roof is less 4:12 or less, you will see a better long term investment over a shingle roof. Good luck!

Installing a metal roof over shingles can save money if the shingles are in good shape and the roof can handle the weight. Proper ventilation is key to avoid moisture issues, and local codes must be followed. Verify the roofer's experience and ensure quality materials are used before proceeding.

Hi confused 🙃 The quote does seem a little high but not so crazy that I would characterize it as a "scam". Using the roof cost calculator on the website, it totaled out to $10,000. I suggest call 3 other roofers to come out and give you an estimate. I think you'll get quotes ranging from $9-$12k. Good luck!

For an asphalt shingle roof, I haven't seen many roofers tear off old roofs to install in the snowy months. With that being said, there is no real reason a roof cannot be installed in the winter other than hardships of working in the cold with snow and ice. It does have to be a little bit warm. Usually around 5°c so the shingles settle and don't get ripped off by wind.

Hi Parath. I've sent you an email. The workmanship on this roof is scary bad. You should consult with a professional roofing contractor to obtain an accurate estimate for the repair costs. Once you have that information, pursue legal action to claim damages.